trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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e way and even helped to correct a few measurement mistakes we made. In the end, the jackets arrived very quickly and the customization was perfect! We love them so much. Thanks, Leather City! You definitely found a loyal customer!
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t but, I'm pleasantly surprised to say that this is NOT the case. The jacket arrived in PERFECT condition; sealed up and ready to wear upon arrival. It arrived in an appropriate amount of time (about 12 days after ordering). I was nervous because of the fact that they seem to be a small company but, I am genuinely impressed with the care that went into my order. Both making the product AND shipping it out. I would absolutely recommend this jacket and The Leather City to anyone looking for a high quality leather jacket at a decent price
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future how well they do with wear & tear, but so far I'm very happy with my purchase. My only (small) issue is that Sonic's ear on our jackets isn't colored in (it's just blue). Everything else is just like the jacket pictured.
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