trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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uickly to let me know there would be a delay in shipping which I appreciate since I was on a strict timeline. They also doublechecked my size needs which i also greatly appreciated. The sizes run small, so I ordered 4x which fit my wife perfectly. If i had it to do over I'd order a 5x since my wife prefers roomy, but again, the 4x looks custom tailored on her. The quality was my next concern. I was looking for a substantial build. I wanted heavy outer wool with a full lining that actually could function to keep you warm. When i saw the package arrive i thought "oh no..." because it was so small. But, as soon as i lifted it i knew this might meet my expectations. And it did. Beautiful coat, beautiful fur, beautiful fit, excellent communication with the folks at Leather City. I highly recommend, and if they get a Christmas Chronicles Mr. Santa Suit available that is of the same quality of the Mrs....then I will be back!
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o make sure I took measurements correctly. They even said they weren’t happy with the quality of their last shipment and if I was not in a hurry would send it when they felt the quality was better. Received it before I thought I would. Will order from them again. Love my Beth jacket😉 it fits large,as it should. Light enough to wear in Spring room enough to add a heavy sweater for winter.
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se. Love it so much!!!
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Leathercity is to be commended on their communication with customers; never did I feel out of the loop on when or how my delivery was coming, and even when I missed the day it was to be dropped off they came back a few days later and continuously sent texts to let me know where they were in the process. All around professional and concise. The jacket was wrapped with care and protected well from shipping hazards, clearly great care for the product was taken and I was happy to receive my jacket intact with nothing wrong with it. My jacket (which is xxsmall because I'm a tiny fella) fit perfectly, much to my relief, and I can't wait to add it to my Officer K costume for Halloween parties. The film variant has a serial number that is not present on the back, but this is a minor complaint as everything else seems to be as accurate as they could get in recreating Officer K's jacket. Professional service combined with a badass jacket make this a worthy purchase for fans of Blade Runner or a high quality, useful jacket.
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