the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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uickly to let me know there would be a delay in shipping which I appreciate since I was on a strict timeline. They also doublechecked my size needs which i also greatly appreciated. The sizes run small, so I ordered 4x which fit my wife perfectly. If i had it to do over I'd order a 5x since my wife prefers roomy, but again, the 4x looks custom tailored on her. The quality was my next concern. I was looking for a substantial build. I wanted heavy outer wool with a full lining that actually could function to keep you warm. When i saw the package arrive i thought "oh no..." because it was so small. But, as soon as i lifted it i knew this might meet my expectations. And it did. Beautiful coat, beautiful fur, beautiful fit, excellent communication with the folks at Leather City. I highly recommend, and if they get a Christmas Chronicles Mr. Santa Suit available that is of the same quality of the Mrs....then I will be back!
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and I appreciated how he made sure I was completely satisfied with my purchase. I would definitely recommend shopping here if you want to have a stress-free experience. There was a mistake with my jacket size but it was fixed as soon as possible and with no hesitation. Glad to have found leather city!!
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on it whenever I wear it. Customer service is top notch, quick, friendly, efficient.
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o make sure I took measurements correctly. They even said they weren’t happy with the quality of their last shipment and if I was not in a hurry would send it when they felt the quality was better. Received it before I thought I would. Will order from them again. Love my Beth jacket😉 it fits large,as it should. Light enough to wear in Spring room enough to add a heavy sweater for winter.
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r conditions.
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k like one I even went out to the city with my outfit everybody was saying “ohhh look a terminator” so I recommend that you guys should but this jacket it’s really good.
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